Deposit & Play
Standard Bonus Terms and Conditions – Casino
EnergyCasino currently offers 3 different type of bonuses:
The promotional email or landing page is your main point of reference and an integral part of these terms and conditions.
Please quote the promotional message subject when contacting our support.
EnergySpins:
- Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
- Should a customer receive a bonus or EnergySpins while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
- Unless specified otherwise, EnergySpins expire after 7 days, and bonus funds are subject to a 35x wagering requirement and are valid for 3 days.
- Wagers made on all Jackpot Games, Table Games, Video Poker, Live Casino Games and the following games (desktop and mobile versions) do not apply for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit, Aviator.
- Winnings and withdrawals from EnergySpins are subject to a €100 cap.
- Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 NZD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 800 INR, 3000 HUF, 300 UAH.
- All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
- Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where Energy decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
- The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that Energy may offer. Energy has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, Energy shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
- ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
- The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
- Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
- Using multiple accounts to claim a bonus or any other promotional offer more than once;
- Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
- Energy's management reserves the right to deny or limit bonuses and offers to any CLIENTS, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
- Energy reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which Energy deem to be collusion, unlawful or improper activity, or fraudulent practice, Energy reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
- The above conditions are additional to the General Terms and Conditions of Energy. Energy reserves the right to change the Terms and Conditions and/or discontinue or withdraw the promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). Energy will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
- Should you find Energy's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
- In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
- These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
- General terms and conditions apply.
Deposit bonus:
- Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
- Should a customer receive a bonus or EnergySpins while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
- To receive the bonus, you must make a real money deposit and select the bonus under your preferred deposit method.
- The minimum deposit amount will vary depending on the player’s jurisdiction and chosen payment method. Visit the "Deposit" page for additional information.
- Once the deposit has been confirmed you will receive the bonus funds immediately.
- To decline the Energy Deposit Bonus, the 'No Bonus' option must be selected on the deposit form.
- All casino deposit bonuses, if not otherwise stated, are subject to a 35 times the bonus amount wagering requirement.
- We offer you an option to forfeit your bonuses. All you need to do is go to “My Account” - located on the right side of the website - and click on “Cancel Bonus”. Please be aware that if you forfeit a bonus before completing any required wagering, the bonus, along with any additional accumulated winnings, will be removed.
- Real money is always deducted first when playing with an active bonus.
- EnergyBet and EnergyCasino bonuses are considered separate bonuses. EnergyBet bonuses cannot be used at EnergyCasino and vice versa.
- Failure of wagering the bonus within the specified days will result in forfeit of the bonus and eventual winnings.
- Wagers made on all Jackpot Games, Table Games, Video Poker, Live Casino Games and the following games (desktop and mobile versions) do not apply for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit, Aviator.
- Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. Unless otherwise specified by the promotional terms and conditions, the maximum bet (including additional features such as gamble and/or mini games) allowed cannot be greater than €5 until the wagering requirements have been met. Bets of larger amounts until bonus is fully wagered will not be accepted. For other currencies the following limits apply: 5 GBP, 5 USD, 5 CAD, 5 NZD, 25 PLN, 25 BRL, 50 NOK, 400 RUB, 400 INR, 1500 HUF, 150 UAH. Should Energy deem that irregular game play has occurred, Energy reserves the right to withhold any withdrawals and/or confiscate all winnings.
- Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 NZD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 800 INR, 3000 HUF, 300 UAH.
- All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
- Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where Energy decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
- The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that Energy may offer. Energy has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, Energy shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
- ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
- The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
- Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
- Using multiple accounts to claim a bonus or any other promotional offer more than once;
- Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
- Energy's management reserves the right to deny or limit bonuses and offers to any CLIENTS, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
- Energy reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which Energy deem to be collusion, unlawful or improper activity, or fraudulent practice, Energy reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
- The above conditions are additional to the General Terms and Conditions of Energy. Energy reserves the right to change the Terms and Conditions and/or discontinue or withdraw the promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). Energy will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
- Should you find Energy's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
- In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
- These Terms and Conditions may be published in several languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
- General terms and conditions apply.
No Deposit Bonus:
- Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
- Should a customer receive a bonus or EnergySpins while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
- Wagering requirements only apply to bets placed with bonus funds.
- Failure of wagering the bonus within the specified days will result in forfeit of the bonus and eventual winnings.
- Wagers made on all Jackpot Games, Table Games, Video Poker, Live Casino Games and the following games (desktop and mobile versions) do not apply for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit, Aviator.
- The maximum bet (including additional features such as gamble and/or mini games) allowed cannot be greater than €5 until the wagering requirements have been met.
- Wager requirement for No Deposit Bonus: 30x.
- EnergyBet and EnergyCasino bonuses are considered separate bonuses. EnergyBet bonuses cannot be used at EnergyCasino and vice versa.
- We offer you an option to forfeit your bonuses. All you need to do is go to “My account” and click on “Cancel bonus” which is available in right section of website. However please be aware that if you forfeit a bonus before completing any required wagering, the bonus along with any additional accumulated winnings will be removed.
- Any decisions made by our Customer Support representatives, with regards to goodwill offers, are deemed final and may not be reversed (though please remember that we always try to find a solution that will be mutually beneficial).
- Winnings and withdrawals from no deposit bonus funds are subject to a €100 cap.
- Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 NZD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 800 INR, 3000 HUF, 300 UAH.
- All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
- Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where Energy decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
- The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that Energy may offer. Energy has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, Energy shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
- ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
- The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
- Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
- Using multiple accounts to claim a bonus or any other promotional offer more than once;
- Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
- Energy's management reserves the right to deny or limit bonuses and offers to any CLIENTS, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
- Energy reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which Energy deem to be collusion, unlawful or improper activity, or fraudulent practice, Energy reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
- The above conditions are additional to the General Terms and Conditions of Energy. Energy reserves the right to change the Terms and Conditions and/or discontinue or withdraw the promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). Energy will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
- Should you find Energy's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
- In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
- These Terms and Conditions may be published in several languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
- General terms and conditions apply.
Version - 2.1, Last Updated – 02.12.2020
